Privacy Policy

Learn how zephwrkhepix collects, uses, and protects your personal information.

1. Introduction

zephwrkhepix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (zephwrkhepix.world), interact with us, or purchase our floral products and services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Contact information (name, email address, phone number, and postal address)
  • Order and transaction information
  • Payment details (processed through secure payment processors)
  • Communication preferences
  • Correspondence you send to us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Geographic location (city/country level)

We use cookies and similar technologies to collect this information. Please see our Cookies Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver the products and services you request
  • To process transactions and send related information, including confirmations and invoices
  • To respond to your inquiries and provide customer support
  • To send administrative information, such as updates to our terms, conditions, and policies
  • To personalize your experience and deliver content relevant to your interests
  • To send marketing communications (with your consent where required by law)
  • To improve our website, products, and services
  • To protect against fraudulent or illegal activity

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who perform services on our behalf (e.g., payment processors, delivery services)
  • To comply with legal obligations or respond to lawful requests from public authorities
  • To protect our rights, privacy, safety, or property, or that of our customers or others
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets

Any third parties with whom we share your information are contractually required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Access to your personal information
  • Correction of inaccurate personal information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

zephwrkhepix
Level 30, The Leadenhall Building
London EC3V 4AB, United Kingdom of Great Britain
Email: info@zephwrkhepix.world
Phone: +442037534641

We will respond to your request within a reasonable timeframe.